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Helping Kids Maintain Their Relationship with Their Parents

The Service for Supervised Access Rights helps children maintain relationships with both of their parents in a safe environment when difficult family situations arise.

A parent who has lost the right to contact his or her child after a separation or a parent who must keep his or her home address confidential for safety reasons can use this service. In order to access the service, he or she must obtain an order from the Superior Court or a written and signed agreement with the parent who has custody of the child.

End of the Supervised Access Rights Program in March 2026

We have made the difficult decision to shut down the Supervised Access Rights program in March 2026, when our current funding agreement comes to an end. This decision is part of process we started to simplify our service offering to ensure the organization’s long-term viability. We would like to work with the community to facilitate a respectful transition for participants, without disrupting services for children and families. 

We thank you for the trust you have placed in us until now. Together, let’s congratulate the team at the Centre Desjardins for their dedication and the support they have offered families over the years. 

Services Offered

Supervised Visits

For a maximum of 2 hours, a supervised visit allows a child and his or her parent (who does not have custody) to meet in a neutral and safe environment in the presence of a social worker.

Custody Exchange

A custody exchange helps avoid contact between parents by allowing a child in a difficult family situation to move from one family environment to another in a safe and neutral setting in the presence of a social worker.

Supervised Telephone Calls

For a maximum of 15 minutes, child can make a supervised telephone call to his or her parent (who does not have custody) so they may speak to one another in a neutral and safe manner while a social worker remains on the line.

Opening Hours

Monday, Tuesday, Thursday and Friday: 11 a.m. to 7 p.m.
Wednesday: 9 a.m. to 5 p.m.
Saturday and Sunday: 10 a.m. to 6 p.m.

Office hours: Monday to Friday: 9 a.m. to 5 p.m.

Contact

Centre Desjardins
2564 Desjardins Avenue
Montréal, QC H1V 2H7
Tel.: 514-252-7442
Fax: 514-252-7443
E: centredesjardins@ymcaquebec.org