Terms and Conditions
Here is some useful information about refunds or changes to your child’s registration as well as the general conditions that you agree to when you register for a YMCAs of Québec day camp.
YMCA Day Camp Refund, Cancellation, and Modification Policy
Payment:
A non-refundable registration fee of $30 per week must be paid when you register.
All fees must be paid in full one month before the start of a given week of camp.
A $15 dishonoured payment fee will be charged for any declined transactions.
Refund conditions and cancellations:
A refund may be issued if a written request is received before the first day of camp. No refund will be issued without a request made in writing. The $30 registration fee per week charged at registration is non-refundable.
- Day camp administration reserves the right to cancel (and refund) any registration at any time. Refunds will be made using the same payment method that was used to pay for the registration. If a payment was made with a debit card or cash, the refund will be made by cheque.
- Once the week of camp has started, a pro-rata refund will be issued based on the days your child attended camp that week.
- Being absent from camp does not constitute withdrawal from the program and does not entitle you to a refund.
- No refund will be issued if the child is sent home for bad behaviour.
- Cancellations and modifications are subject to the same conditions and will only be accepted by email. Modifications will be made according to availability. The registration fee of $30 per week remains non-refundable.
Please send your request to contact@ymcaquebec.org. Modifications are subject to availability.
Terms and Conditions – Camp YMCA Kanawana and YMCAs of Québec Day Camps
The parent or legal guardian of the participant registering for Camp YMCA Kanawana or a YMCAs of Québec Day Camp understands and accepts the following terms and conditions:
- I agree to notify the YMCA immediately if my child has been exposed to a contagious disease or any kind of parasite (bed bugs, lice, etc.) prior to their arrival at camp.
- In order to treat some common ailments such as headaches, earaches, fever, cold or flu symptoms, nausea or others, I accept that authorized YMCA employees may administer certain non-prescription (over-the-counter) medications to my child, namely acetaminophen, ibuprofen, antiemetics, antihistamines, anti-inflammatory drugs, cough syrup, antibiotic ointment, etc. If my child has an allergy or intolerance to certain medications, I agree to identify these allergies or intolerances on my child’s health form.
- I accept that authorized YMCA camp employees may administer certain prescription medications to my child, as prescribed by a physician or other health professional, or emergency medication for anaphylaxis.
- I agree to provide the YMCA with any new medical information regarding my child, which may arise after the completion of this form and before my child’s arrival to camp.
- I authorize YMCA camp employees to check my child’s hair for lice and nits. If my child has lice or nits, I understand that my child will be required to return home to receive treatment to remove the lice or nits. The cost of any treatment that my child may receive at camp will be my sole responsibility. I have read and understood the Parent Guide, which provides more information about the camp lice policy.
- In case of a medical emergency, YMCA camp employees will attempt to contact the parent, legal guardian or other contact person identified on the child’s health form. If it is not possible to contact these people, or in the event of a serious emergency, I authorize YMCA camp employees to contact emergency services (ambulance or medical evacuation by airplane or helicopter during a Camp YMCA Kanawana backcountry trip) or to contact a doctor or dentist to treat my child. In the event of an accident or disease affecting my child, I authorize the YMCA, or its representative, to approve any procedures or fees, including hospitalization, surgery, anaesthesia, injections or any other necessary treatment deemed essential for my child’s care and well-being. The costs associated with the care or evacuation of my child will be my sole responsibility and I agree to refund the YMCA for any sum that may have been paid by the YMCA, or its representative, for the treatment of my child.
- If I have registered my child for Camp YMCA Kanawana, I confirm that I have read the information provided by Camp YMCA Kanawana and understand the nature of participating in a Camp YMCA Kanawana program, including a canoe excursion. I understand that the activities offered at Camp YMCA Kanawana take place in wild or natural environments, which, consequently, may be located far from medical services. Given the remote locations involved, an emergency evacuation, if required, could be significantly delayed, which could potentially aggravate my child’s health condition or injury.
- I understand that, by registering my child for Camp YMCA Kanawana, they will participate in various physical and sports activities, namely: archery, canoeing, kayaking, paddle boarding, swimming, rock climbing, learning survival skills (preparing a campfire, building a shelter, identifying plants, etc.), field sports and games (ball sports, tag, dodgeball, etc.), ropes course, etc.
- I have been informed and understand that practicing physical and sports activities has certain inherent risks, which include but are not limited to:
- Injuries due to falls or other movements (sprain, fracture, concussion, etc.)
- Injuries caused by a blunt or sharp object (branch, rock, etc.)
- Injuries resulting from accidental contact between two participants
- Burns
- Cold or hyperthermia
- Drowning
- Although the YMCA, its partners, staff members and instructors make every reasonable effort to reduce my child’s exposure to risks, I understand that practicing physical activities and sports involves several inherent risks. I understand the nature of the risks involved and I knowingly accept that my child may participate in these activities. I accept the risks that may be involved in the practice of these sports and activities and I understand that my child must behave in a respectful and safe manner when participating in activities.
- I understand that my child must at all times follow the safety rules established by the YMCA and its partners. The YMCA reserves the right to expel a camper or participant from a program if their behaviour endangers their emotional or physical health or the emotional or physical health of other children. It is the responsibility of the parent or legal guardian to collect their child within a reasonable amount of time if the child must return home for any reason. The fees associated with the expulsion of a camper are the sole responsibility of the parent or legal guardian.
- The YMCA, its partners and employees are not responsible for the loss, theft or damage of my child’s property during my child’s participation at camp.
- I authorize the YMCA and its partners (including the Faculty of Fine Arts of Concordia University) to take photos, images and recordings during the activities in which my child may participate and to use these materials, in whole or in part, on the YMCA’s or its partners’ social media or to share the material with restricted groups of participants and parents. These photos, images or recordings may also be used or published in brochures, newsletters, annual reports and posters. These materials will be the sole property of the YMCA.
The parent or legal guardian of the participant acknowledges having read, understood and accepted all the terms and conditions herein. They authorize their child to attend camp and participate in all camp activities. They certify that the information recorded in their child’s health form is accurate and confirms that they have not deliberately omitted information about the health status of their child. The information provided on the form is strictly confidential and is intended to allow the YMCA to safely plan and oversee the activities in which their child will participate.