Service for Supervised Access Rights – Centre Desjardins

Helping kids maintain their relationship with their parents

The Service for Supervised Access Rights helps children maintain relationships with both of their parents in a safe environment when difficult family situations arise.

A parent who has lost the right to contact his or her child after a separation or a parent who must keep his or her home address confidential for safety reasons can use this service. In order to access the service, he or she must obtain an order from the Superior Court or a written and signed agreement with the parent who has custody of the child.

SERVICES OFFERED

Supervised visits
For a maximum of 2 hours, a supervised visit allows a child and his or her parent (who does not have custody) to meet in a neutral and safe environment in the presence of a social worker.

Custody exchange
A custody exchange helps avoid contact between parents by allowing a child in a difficult family situation to move from one family environment to another in a safe and neutral setting in the presence of a social worker.

Supervised telephone calls
For a maximum of 15 minutes, child can make a supervised telephone call to his or her parent (who does not have custody) so they may speak to one another in a neutral and safe manner while a social worker remains on the line.

Certain fees apply. It is possible to benefit from this service free of charge (only the fees for opening the file apply) for a six-month period by visiting your CLSC or to obtain financial assistance.

Opening hours:
Monday, Tuesday, Thursday & Friday: 11 a.m. to 7 p.m.
Wednesday: 9 a.m. to 5 p.m.
Saturday & Sunday: 10 a.m. to 6 p.m.

Office hours: Monday to Friday: 9 a.m. to 5 p.m.

Contact
Centre Desjardins
2564 Desjardins Avenue
Montréal, QC H1V 2H7
Tel.: 514 252-7442
Fax: 514 252-7443
centredesjardins@ymcaquebec.org 

The Centre Desjardins is managed by the Hochelaga-Maisonneuve YMCA.