Facilities guide

Security

We strongly suggest that you leave your wallet, keys, watch, and other valuables in one of our free safe deposit boxes near the front desk.
The YMCA is not responsible for lost or stolen items other than resulting from the personal responsibility of the YMCA or one of its representatives.

Lost objects

Lost objects are kept at the front desk for a period of one month.

With your membership, you can use the gym to play basketball, soccer, volleyball, badminton, pickleball, and much more. Check out your centre’s schedule to learn more about different activities.

Some equipment, including balls and nets, are available free of charge. Hand in your card at the front desk and we’ll issue the appropriate equipment in exchange.

Team sports – open or supervised

You will have to reserve your spot at the front desk.
You will have to follow physical distancing guidelines at all times.
Balloons and equipment will be disinfected before and after use.

Racquet sports

You will have to reserve your badminton and pickeball courts online.
You will be able to play singles badminton and pickleball.

General guidelines

Please wear clean shoes.
Food and glass containers are not permitted in the gym.
Outdoor clothing and bags must be stored in the locker room.

Most of our centres have a pool and offer different aquatic activities: laps, free swim, aquafit, swim lessons for children and adults, and more.

General guidelines

Swim caps are compulsory in the pool and recreational pool.
Shoes are not allowed around the pool.
Showers are mandatory prior to entering the pool and after using the toilet facilities.
Regular diapers are not permitted in the pool and recreational pool. Please use the appropriate swim diapers for your children.
Swimwear of all users must be suitable for swimming in general and not impair swimming skills.
Running or jostling around the pool is not permitted.
Food and glass containers of any kind are not permitted in the pool area.
Please bring a towel to sit on and wear in the sauna and steam room.

Age guidelines

Children aged 8 and under or children who do not know how to swim must be accompanied (within arm’s reach) by a person aged 16 or over at all times.
Children aged 8 to 11 can enter the water alone, provided that they know how to swim (the child can swim a distance of at least 10 metres). However, they must be accompanied to the locker room, pool and aquatic facilities by an adult (age 16 or over).
Children aged 12 and over are welcome to use the pool and the recreational pool unaccompanied.

Sauna, hot tub and steam room

Children under the age of 12 are not allowed in the sauna, hot tub or steam room.
Children aged 12 to 15 must be accompanied by an adult in the sauna, hot tub or steam room.

Each YMCA conditioning room has cardio and weight machines, an area reserved for fitness equipment and free weights. Specific equipment varies by centre.

Whether you want to learn how to use a machine or make sure that you’re doing an exercise correctly, the conditioning room staff is ready to help. Just ask!

General guidelines

Bringing a towel is strongly recommended.
Please clean machines with the provided disinfectant and paper towels after use.
It’s prohibited to take unauthorized photos or videos in the conditioning room.
Food is not permitted in the conditioning room.
Outdoor clothing and bags must be stored in the locker room.
Only YMCA certified private trainers are allowed to offer private training sessions.
Please respect the time limit displayed on machines.
Please put equipment back in its proper place after use.

Age guidelines

Children under the age of 12 are not allowed in the conditioning room.
All members between the ages of 12 and 17 must complete the free Teen Fitness clinic before being permitted to use the conditioning room.
Guests who are under the age of 18 are not allowed in the conditioning room unless they are accompanied by a parent or another adult.

Mandatory Teen Fitness Clinic

The Teen Fitness Clinic is a free orientation that all members aged 12 to 17 must take before they can use the conditioning room. This 90-minute orientation focuses on how to safely use equipment and offers fitness advice for teens. Each participant receives a personalized training program at the end of the clinic.
When registering at the front desk, teens receive a consent form. They must get their parent or legal guardian to sign the form and bring it with them to the meeting. At the end of the clinic, teens receive a sticker for their membership card; they must always have their membership card with them when they’re in the conditioning room.
If the trainer who is leading the clinic believes that the teen is not yet able to perform their fitness program safely, the trainer can ask the teen to come back for a second meeting before giving them a sticker.

Group classes are free for all members. Most are drop-in classes, which means that there’s no need to register or to reserve a spot. There’s a wide array of classes in seven different categories: Strength and Cardio, Mind and Body, Dance, Martial Arts, Gentle Fitness and Aquafit.

Moreover, members receive preferential rates for small group training classes. With a maximum of 12 participants, these classes provide a more personalized approach. It’s an innovative way to reap the benefits of semi-private training, but at a lower cost.

General guidelines

Please arrive on time to not miss warm up.
Wait until the previous class has finished before entering the studio or setting up equipment.
Please clean machines with the provided disinfectant and paper towels after use.
Please return equipment to its proper place after each class.
Please wear clean, non-marking shoes.
It’s forbidden to take unauthorized photos or videos, or to talk on your cellphone group during classes.
Food and beverages are not allowed, except water.
Bringing towel and a water bottle is strongly recommended.

Cycling guidelines

Because there are a limited number of bikes, cards are handed out at the front desk 20 minutes before the start of the class. Only participants who have a card can access to the cycling studio.
To ensure the comfort and safety of all participants, please arrive a few minutes before the start of class to adjust your bike. Don’t hesitate to ask the instructor for help, if needed.

Age guidelines

Children aged 12 and over are welcome in all group classes.
Some classes are specifically designed for families or children under the age of 12. For a list of classes, please see the schedule or ask the front desk.

As far as possible, participants are invited to arrive ready for their activity.
You will have access to showers because they are equipped with dividers that make distancing possible.
Disinfectant spray and paper towels will also be made available if you would like to disinfect hair dryers, counters, door handles or other surfaces before and after you touch them.
Personal belongings, including gym bags, must stay in the locker room.
Always lock your locker to keep your personal belongings safe.
The lockers inside the locker room are for day use only. All locks left overnight will be cut off.
The family locker room is for families with children aged 12 and under. Children must be accompanied by an adult to use the locker room. It’s a mixed gender locker room and nudity is not permitted; changing rooms are available for users. An adult must be accompanied by a child to use the family locker room.
Boys aged 6 and over are not allowed in the women’s locker room and girls aged 6 and over are not allowed in the men’s locker room.
Plus Locker Rooms are reserved for members aged 18 and over.

The YMCA is proud to be a member of AlterGo and to offer:

Tourist and Leisure Companion Stickers (TLCS).
Accessible facilities for people with reduced mobility.